Assistant Store Manager - The Mall At Millenia

Summary

The Assistant Store Manager supports the Store Manager to achieve sales and service targets, develop and coach the store team, maintain visual and operational standards, and contribute to an excellent customer and team experience for a new store opening at The Mall At Millenia.

Responsibilities

• Support Store Manager in leading and developing a professional store team
• Collaborate with training teams to develop a gold standard team
• Establish weekly and monthly objectives for the team
• Ensure employees present professionally and deliver high level customer service
• Ensure merchandise is properly and attractively displayed per visual guidelines
• Collaborate with store support departments to utilize company resources
• Align with Human Resources on policies, procedures and development planning
• Perform other duties assigned by the Store Manager

Requirements

• Previous experience in management, sales, hospitality or service
• Exceptional customer service and clienteling skills
• Strong leadership skills with ability to coach and motivate a team
• Professional verbal and written communication skills
• Flexible schedule including nights, weekends and holidays
• Willingness to participate in new store opening activities and travel to other stores