SummaryThe RIMOWA Assistant Store Manager in Waikiki is responsible for supporting the Store Manager in enhancing the store's overall performance. This role involves leading the team in generating sales through exceptional client relations and product knowledge, while acting as an ambassador for the RIMOWA brand.
Responsibilities- Lead the team in achieving personal and store sales goals.
- Demonstrate sales leadership by actively participating on the selling floor.
- Provide feedback to the Store Manager on product assortment, buying trends, and customer requests.
- Train the team in selling techniques and product knowledge.
- Lead by example, demonstrating the highest level of service for a luxury brand while cultivating new and existing clients.
- Act as a brand ambassador of RIMOWA, engaging in community outreach and networking opportunities.
- Coach the sales team on performance, provide professional development, and nurture corporate culture.
- Motivate the sales team by creating a fun work environment.
- Implement RIMOWA clienteling practices to build each team member's business and overall store performance.
- Communicate with the manager to ensure inventory meets business needs.
- Manage all repair processes in coordination with RIMOWA policy and procedures while providing exceptional customer service.
- Conduct inventory counts, manage RTVs, and oversee stock movement.
- Ensure accurate and efficient receipt and transfer of all goods.
- Maintain operation of all POS functions to ensure accurate store reporting and accounting.
- Assist in weekly and monthly sales/marketing reports using Excel and Cegid.
- Manage facilities issues as they arise while controlling operational costs.
- Merchandise the store and execute window displays in accordance with company directives for collections.
- Maintain all display fixtures, lighting, and marketing material.
Requirements- Completion of a High School diploma or equivalent.
- At least 3 years of experience in a retail environment.
- Experience working in a luxury retail environment is an asset.
- Proven ability to drive sales from start-up, execute events, and work in concert with marketing.
- Preferred strong existing network in the industry and/or community.
- Required to lift boxes up to 20lbs repeatedly.
- Able to work evenings, weekends, and holidays.
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