SummaryAs an Assistant Store Manager at Loro Piana Woodbury Common, you will play a crucial role in the store's success by supporting daily operations, optimizing sales performance, and managing inventory. Your passion for building client relationships and providing exceptional service will contribute to achieving key business initiatives.
Responsibilities- Collaborate with the Store Manager to oversee the store team, manage tasks, and convey product knowledge while maintaining service standards.
- Identify opportunities for sales growth and operational efficiencies.
- Facilitate communication between the store team, Store Manager, and corporate partners to align on sales objectives.
- Support the sales process by ensuring luxury service and handling critical situations professionally.
- Develop strong relationships with top clients and manage VIC initiatives.
- Provide guidance, coaching, and feedback to team members to foster professional growth.
- Create career development plans and identify growth opportunities for team members.
- Participate in recruiting new team members and lead team meetings.
- Enhance understanding of operational procedures including inventory management and scheduling.
- Manage operational procedures such as cycle counts and fiscal inventory.
- Oversee After Sales processes including alterations and repairs.
- Report store facilities and maintenance issues to ensure safety and functionality.
- Manage store expenses related to profit and loss, optimizing expenditure within budget.
- Enforce labor laws, safety procedures, and sales regulations.
Requirements- 3+ years of management and sales experience, preferably in luxury retail.
- Proficiency in Microsoft Office, SAP, and digital tools.
- Excellent leadership, teamwork, and problem-solving skills.
- Strong knowledge of sales, operations, and inventory management.
- Ability to travel and work weekends.
- Ability to lift and move up to 40 pounds.
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