Associate, Audit And Control - Cash Office

Summary

Provide switchboard, general office, accounts payable and daily balancing functions within the Cash Office, and execute internal services for the store including procedural inquiries and employee parcel and bag checks. Support financial controls, auditing, and compliance activities to mitigate loss and ensure adherence to policies and privacy regulations. Maintain office systems and assist with technical system repairs and reconciliations.

Responsibilities

• Answer inbound customer calls and route or deliver messages according to company standards
• Maintain and update the location phone directory
• Oversee repairs and coordination of technical systems such as POS
• Perform banking reconciliation and petty cash management
• Code invoices and investigate chargebacks
• Manage Customers Own Goods and No Inventory Value tracking
• Conduct department audits of company policies and procedures
• Support follow up on audits to ensure compliance
• Maintain a neat and secure office to mitigate loss

Requirements

• High school diploma or equivalent
• 2 years of prior work experience in a similar environment; retail preferred
• Intermediate knowledge of Microsoft Office including Excel PowerPoint and Word
• Strong attention to detail and exceptional organizational skills
• Excellent written and verbal communication skills
• Ability to perform financial reconciliation and basic accounting tasks
• Understanding of privacy policies regulations and cyber security measures