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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Associate Customer Experience
Restoration Hardware
Restoration Hardware

Founded in 1979

Associate Customer Experience

Type
Full time
Industry
Home Decor and Furniture
Location
Corte Madera, CA
Category
Customer Service
Remote
Not Remote
Seniority
Associate
Compensation
$21.00 - $38.00 hourly

Job has expired

Jobs inner cover
Jobs inner cover

Summary

Restoration Hardware

Founded in 1979

Associate Customer Experience

Type
Full time
Industry
Home Decor and Furniture
Location
Corte Madera, CA
Category
Customer Service
Remote
Not Remote
Seniority
Associate
Compensation
$21.00 - $38.00 hourly

Job has expired

Application Type

Marketplace (external)

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the employer to apply directly.

Job Description

Summary

As a Customer Experience Associate at RH, you will be responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are empowered to do the right thing. This role is ideal for a polished individual with a passion for service, design, and home furnishings.

Responsibilities
  • Live RH's Vision, Values, and Beliefs every day.
  • Represent the RH brand through polished communication, personal appearance, and professionalism.
  • Engage with customers to identify their needs and partner them with the best associates to deliver unparalleled service.
  • Collaborate with cross-functional partners and Leaders to ensure customer needs are exceeded.
  • Build brand loyalty and revenue by being well-versed in RH product offerings, processes, and systems.
  • Innovate with an entrepreneurial spirit and a passion for building and maintaining relationships.
  • Qualify and educate potential design customers on services offered by RH Interior Design.
Requirements
  • 1+ years of experience in Customer Service, high-end furniture, and luxury retail preferred.
  • Poise and confidence to interact with high-end customers while maintaining confidentiality.
  • People and relationship-driven.
  • Driven to deliver first-class service and exceed customer expectations.
  • Ability to recognize and respond to multiple priorities.
  • Exceptional analytical, problem-solving, and decision-making skills.
  • Strategic, highly organized, and results-oriented.
  • Excellent verbal and written communication skills.
  • Commitment to Quality with exceptional attention to detail.
  • Proficiency with Mac Operating System, IOS devices, Microsoft Office, Salesforce, and Google Applications.
  • Willingness to work a flexible schedule, including evenings, weekends, and holidays.

We have summarized this job description for you, click apply to see more details from the employer.

Company Intro

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