Summary
The Associate Manager supports the General Manager in strategic planning and execution to ensure a profitable store. This role helps lead talent development, drive sales performance, maintain brand standards, and oversee store operations in a high-volume specialty retail environment.
Responsibilities
- Support General Manager in analyzing business trends and planning store initiatives
- Educate and coach team on sales and profit performance tools
- Create and uphold a consistent customer experience aligned to brand expectations
- Assist in developing client strategies and lead community outreach
- Execute talent strategy and participate in recruitment and networking
- Provide ongoing coaching feedback and learning opportunities to employees
- Manage store processes including inventory control to achieve shrink goals
- Champion new technology and selling techniques to drive results
- Ensure sales floor and store standards consistently exceed expectations
Requirements
- College degree or equivalent a plus
- Retail management or similar industry experience in a complex high-volume specialty environment preferred
- Proven track record of building and maintaining positive customer and team relationships
- Ability to operate register stand and work on feet for multiple hours and lift up to 30 lbs
- Strong business acumen with planning and prioritization skills
- Ability to work flexible schedule including days evenings weekends and possible overnight travel
- Effective communication skills with customers and store personnel
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