Summary
The Beauty Advisor builds lasting customer relationships to grow sales, service, and loyalty for the Armani beauty brand. The role delivers expert product guidance and personalized service while achieving individual and brand sales targets.
Responsibilities
- Provide exceptional customer service and meet or exceed individual and brand sales goals.
- Acquire new customers, develop existing relationships, and retain loyal clients.
- Share product knowledge with the store selling team and maintain relationships with buyers, vendors, and selling managers.
- Identify marketing opportunities, support brand events, and recommend assortment opportunities.
- Complete floor recovery, visual merchandising, price changes, and other sales support tasks.
- Communicate with personal clients and resolve customer service issues in partnership with management.
- Attend product, vendor, and store education sessions and follow privacy and cybersecurity requirements.
Requirements
- High school diploma.
- At least two years of experience in a commission-based sales environment.
- Proven ability to exceed sales targets and collaborate effectively in a fast-paced, multitasking environment.
- Availability for a flexible schedule, including evenings, weekends, and holidays.
- Luxury retail sales experience preferred; makeup artistry or aesthetics certification may be required for certain brands.
