Beauty Advisor - Chanel

Summary

The Beauty Advisor builds lasting customer relationships to increase sales, service, and loyalty. The role delivers expert product knowledge and extraordinary service while achieving individual and brand targets.

Responsibilities

• Deliver exceptional customer service and exceed personal and brand sales goals.
• Build and maintain a loyal client base through customer acquisition, follow-up, and ongoing engagement.
• Share product knowledge with the selling team and maintain relationships with buyers, vendors, and managers.
• Identify marketing and event opportunities, attend training, and support visual merchandising and sales-floor operations.
• Resolve customer service issues and follow privacy and cybersecurity policies.

Requirements

• High school diploma.
• At least two years of experience in a commission-based sales environment.
• Proven ability to exceed sales targets and collaborate effectively in a fast-paced team environment.
• Flexibility to work nights, weekends, and holidays; makeup artistry or aesthetics certification may be required for some brands.
• Luxury retail sales experience is preferred.