SummaryThe Beauty Advisor at Holt Renfrew is responsible for cultivating strong, lasting relationships with customers to boost sales, service, and loyalty. This role offers a commission-based compensation directly linked to sales volume, providing an exciting opportunity for those passionate about beauty and customer service.
Responsibilities- Deliver exceptional service to all customers consistently.
- Surpass personal sales and service goals and targets.
- Exceed brand sales and service goals and targets.
- Build and maintain a loyal client base by acquiring new customers and retaining existing ones.
- Share expert product knowledge with the store selling team.
- Maintain strong relationships with buyers, vendors, and selling managers.
- Drive brand sales through marketing opportunities, event execution, and assortment recommendations.
- Attend educational sessions, including product knowledge and vendor seminars.
- Perform floor recovery, visual merchandising, and related sales support tasks.
- Communicate with personal clients about in-store events, merchandise requests, and sales follow-up.
- Resolve customer service issues and collaborate with management on complex issues.
- Perform other duties as assigned.
Requirements- High school diploma.
- Proven ability to exceed sales targets.
- Collaborative team player.
- Ability to work in a fast-paced, multi-tasking environment with minimal supervision.
- Flexible schedule, including nights, weekends, and holidays.
- Minimum of 2 years experience in a commission-based sales environment.
- Make-up artistry or aesthetics certificate may be required for certain brands.
- Prior retail sales experience in a luxury environment preferred.
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