Beauty Advisor - K-Beauty

Summary

The Beauty Advisor - K-Beauty delivers exceptional in-store service and builds lasting client relationships to drive K-beauty sales and loyalty. This commission-based role requires strong product knowledge, client acquisition and retention, and collaboration with the store selling team. The advisor supports brand initiatives, events, and merchandising to meet personal and brand sales targets.

Responsibilities

• Deliver extraordinary customer service and exceed personal and brand sales targets
• Build and maintain a loyal personal client base through acquisition and follow-up
• Share expert product knowledge and attend educational sessions and vendor trainings
• Support brand sales via event execution, assortment recommendations, and marketing opportunities
• Perform floor recovery, visual merchandising, price changes, and other sales support tasks
• Communicate with clients by phone, mail, and electronic methods and resolve customer service issues
• Maintain relationships with buyers, vendors, and selling management and ensure privacy and security compliance

Requirements

• High school diploma
• Minimum of two years experience in a commission-based sales environment
• Proven ability to exceed sales targets and work effectively in a team environment
• Flexible availability including nights, weekends, and holidays
• Make-up artistry or aesthetics certificate may be required for certain brands
• Prior luxury retail sales experience preferred; bilingual English and French advantageous