Beauty Concierge - Southcenter

Summary

The Beauty Concierge provides exceptional customer service in the cosmetics area by greeting and directing customers, assisting with product inquiries, and supporting overall store operations. This role requires attention to detail, a results-driven approach, and the ability to prioritize tasks in a fast-paced retail environment. The concierge also handles customer deliveries and maintains confidentiality.

Responsibilities

• Greet and direct customers and assist with cosmetic product inquiries
• Provide product knowledge and directions within the cosmetics area
• Suggestive sell and connect customers with salespeople as needed
• Support store operations and serve as a general resource for customers and employees
• Handle customer deliveries and maintain a high level of confidentiality
• Perform physical tasks related to merchandise handling and customer assistance

Requirements

• Clear and professional communication with coworkers and customers
• Ability to suggestive sell and refer customers to sales staff
• Strong sense of urgency, prioritization, and problem solving in a fast-paced setting
• Physical ability to stand and move for extended periods and lift up to 25 pounds
• Reliable, detail oriented, and customer focused