Summary
The Beauty Counter Manager is a sales focused and teaching role responsible for maximizing sales for an assigned luxury beauty brand while creating personalized customer experiences. This role involves makeup application, skincare consultation, digital and in-store selling, event coordination, and maintaining vendor relationships at the counter located in the mall.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products based on customer goals
- Set and achieve personal and counter sales goals using in-store and digital selling tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to drive business results
- Handle sales transactions including refunds and exchanges
- Open new customer loyalty accounts and build customer following in-store and digitally
- Maintain department organization cleanliness and customer readiness
- Collaborate with team members to create a welcoming inclusive environment
- Stay current on beauty trends products and industry knowledge through trainings
Requirements
- Passion for beauty trends makeup application and skincare
- Excellent customer connection and ability to handle customer concerns
- Strong multitasking organization and follow-through skills
- Drive to achieve sales goals with interest in networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership accountability and initiative
- Comfort working in a commissioned sales environment
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