Summary
Manage a luxury beauty counter delivering personalized makeup and skincare services, drive sales through in-store and digital channels, and maintain strong vendor relationships while ensuring an organized customer-ready environment.
Responsibilities
- Perform makeup applications and skincare analyses and recommend products
- Set and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain vendor relationships to maximize results
- Provide excellent customer service and build customer loyalty including opening rewards accounts
- Collaborate with team members to create a welcoming inclusive environment
- Maintain department organization, cleanliness, and product presentation
- Handle sales transactions including refunds and exchanges
Requirements
- Passion for beauty trends, makeup application, and skincare
- Excellent customer connection and ability to handle customer concerns
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Ability to stand and move continuously for 6-8 hours and lift up to 25 pounds
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