Summary
Manage a beauty brand counter within the Nordstrom Beauty Department delivering personalized makeup and skincare consultations, driving sales through in-store and digital engagement, and maintaining vendor relationships and counter presentation.
Responsibilities
- Provide makeup applications and skincare analyses tailored to customer goals
- Set and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions including refunds and exchanges
- Recruit and build customer loyalty by opening new rewards accounts
- Maintain counter organization and cleanliness to keep department customer-ready
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty including makeup application and skincare
- Excellent customer connection skills and ability to handle concerns professionally
- Empathy and respect for customers during services
- Strong multitasking, organization, and follow-through abilities
- Drive to achieve sales goals and comfort with commissioned sales environment
- Ability to work a flexible schedule including evenings and weekends
- Physical ability for continuous movement and lifting up to 25 pounds
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