Summary
The Beauty Counter Manager provides personalized beauty services and leads sales for an assigned beauty brand within the store. This role combines sales, product education, and team collaboration to create exceptional customer experiences and drive counter performance.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products based on customer goals
- Achieve personal and counter sales goals using in-store and digital selling tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions including refunds and exchanges
- Open new rewards accounts and build customer loyalty
- Keep the department organized, clean, and customer-ready
- Stay current on beauty trends and product knowledge through trainings
- Collaborate with team members to create a welcoming environment
Requirements
- Passion for beauty, including makeup application and skincare
- Excellent customer connection and interpersonal skills
- Ability to proactively handle customer concerns with empathy
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and interest in networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Comfort working in a commissioned sales environment
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