Beauty Counter Manager - The Mall In Columbia

Summary

The Beauty Counter Manager delivers personalized beauty experiences while maximizing sales for assigned luxury brands. This role blends sales and teaching through makeup applications, skincare consultations, and digital and in-store selling. The manager leads vendor events, maintains vendor relationships, and ensures the counter is customer-ready.

Responsibilities

• Perform makeup applications and skincare analyses for customers
• Recommend products tailored to customer beauty goals
• Set and achieve personal and counter sales goals using in-store and digital tools
• Manage scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships
• Handle sales transactions including refunds and exchanges
• Open new customer reward accounts to build loyalty
• Keep the department organized and customer-ready
• Stay current on beauty trends and product knowledge

Requirements

• Passion for beauty including makeup application and skincare
• Excellent customer connection and problem-solving skills
• Empathy and respect during makeup and skincare services
• Strong multitasking, organization, and follow-through abilities
• Drive to achieve sales goals and use networking and technology
• Flexible availability including evenings and weekends
• High level of ownership, accountability, and initiative
• Ability to work in a commissioned sales environment