Summary
Provide personalized beauty experiences through makeup applications, skincare analyses, and product recommendations in a luxury beauty retail environment. Engage customers both in-store and digitally to build loyalty and drive sales while maintaining department presentation and staying current on beauty trends.
Responsibilities
- Perform makeup applications and skincare consultations tailored to customer goals
- Recommend and sell ontrend and luxury beauty products
- Use text and social media to support digital selling and build customer following
- Book appointments and support in-store beauty events and services
- Manage sales transactions, refunds, and exchanges
- Open new rewards accounts and build customer loyalty
- Maintain organization and cleanliness to keep department customer ready
- Collaborate with team members to create an inclusive customer environment
- Participate in trainings to stay current on products and industry knowledge
Requirements
- Passion for beauty trends, makeup application, and skincare
- Strong customer service and ability to connect with customers
- Empathy and respect when providing beauty services
- Excellent multitasking, organization, and follow through skills
- Drive to achieve sales goals and interest in networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Willingness to participate in trainings provided by employer and brand partners
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