Summary
Provide personalized beauty consultations and services within a luxury department environment, engaging customers through makeup application, skincare analysis, and digital outreach to drive sales and build a loyal following. Maintain product knowledge of ontrend beauty brands and support a welcoming team atmosphere while meeting sales goals and appointment bookings.
Responsibilities
- Conduct makeup applications and skincare analyses tailored to customer goals
- Recommend products and drive sales both in-store and through digital channels including text and social media
- Book appointments and support in-store beauty events and services
- Manage sales transactions, refunds, and exchanges while promoting rewards program enrollment
- Collaborate with team members to create an inclusive customer experience
- Keep the department organized, clean, and customer-ready
- Stay current on beauty trends and product knowledge through training
- Meet and strive to exceed sales goals and performance targets
Requirements
- Passion for beauty, makeup application, and skincare
- Strong customer service skills and ability to connect with customers
- Empathy and professionalism during hands-on services
- Excellent multitasking, organization, and follow-through abilities
- Willingness to work a flexible schedule including evenings and weekends
- Ability to perform continuous movement and frequent bending, reaching, and lifting up to 25 pounds
- Comfort using technology for sales and networking
- Interest in driving sales through both in-person and digital channels
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