Summary
Deliver personalized beauty experiences and sales support in the beauty department. Engage customers with makeup and skincare expertise, build lasting customer relationships, and support in-store and digital sales.
Responsibilities
- Conduct makeup applications and skincare analyses, and recommend products aligned with customers' beauty goals.
- Collaborate with team members to create a welcoming and inclusive environment.
- Set and achieve in-store and digital sales goals using selling tools, text, and social media.
- Book appointments and drive sales for beauty events and services.
- Maintain department organization and cleanliness, stay current on trends and products, and process sales, refunds, and exchanges.
- Build customer loyalty and open rewards program accounts.
Requirements
- Passion for customer service, beauty trends, makeup application, and skincare.
- Strong communication, customer connection, organization, multitasking, and follow-through skills.
- Ability to handle customer concerns, contribute to a positive team environment, and work flexible schedules, including evenings and weekends.
- Ability to meet the physical demands of the role, including standing and moving for 6-8 hours per shift and lifting up to 25 pounds occasionally.
