Summary
Provide personalized beauty experiences in men's fragrances and luxury beauty by engaging customers, performing makeup applications and skincare analyses, and driving sales both in-store and digitally. Maintain an inclusive, welcoming environment while building a customer following through appointments, events, and digital outreach.
Responsibilities
- Conduct makeup applications and skincare analyses tailored to customer beauty goals
- Engage customers to understand needs and recommend products from on-trend and luxury brands
- Set and achieve sales goals through in-store and digital selling using texts and social media
- Book appointments and drive sales for in-store beauty events and services
- Manage sales transactions including refunds and exchanges
- Enroll customers in loyalty programs to build repeat business
- Collaborate with team members to ensure a welcoming and inclusive environment
- Maintain department organization and cleanliness to remain customer-ready
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty trends, makeup application, and skincare
- Excellent customer connection skills and ability to handle customer concerns
- Empathy and respect for customers during applications and consultations
- Strong multitasking, organization, and follow-through abilities
- Drive to meet sales goals and use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Willingness to participate in trainings provided by employer and brand partners
- Comfort with digital selling tools including text and social media
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