Summary
Provide personalized beauty experiences focused on men's fragrances within the beauty department, engaging customers in-store and digitally to meet sales goals while maintaining a welcoming and organized environment.
Responsibilities
- Conduct product recommendations and fragrance consultations
- Engage customers through in-store and digital channels including text and social media
- Perform makeup applications and skincare analyses when applicable
- Book appointments and drive sales for beauty events and services
- Process sales, refunds, and exchanges accurately
- Open new loyalty accounts and build customer relationships
- Maintain department cleanliness and customer readiness
- Collaborate with team members to create an inclusive environment
- Stay current on beauty trends and product knowledge through training
Requirements
- Passion for beauty trends, makeup application, and skincare
- Strong customer service and ability to connect with customers
- Empathy and respect during consultations and applications
- Ability to multitask and stay organized with follow through
- Drive to achieve sales goals and interest in using networking and technology
- Flexible availability including evenings and weekends
- Ability to handle customer concerns professionally
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