Summary
Provide personalized beauty experiences focused on men's fragrances by engaging customers in-store and digitally, conducting makeup applications and skincare analyses when relevant, and driving sales through appointments and events while maintaining department presentation.
Responsibilities
- Engage customers to understand their needs and recommend products
- Set and achieve sales goals for in-store and digital channels
- Book appointments and drive sales for beauty events and services
- Conduct makeup applications and skincare analyses as needed
- Use texting and social media to build customer relationships and drive sales
- Manage sales transactions including refunds and exchanges
- Keep the department organized, clean, and customer ready
- Collaborate with team members to create an inclusive customer environment
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty trends including fragrances, makeup, and skincare
- Excellent customer service and ability to connect with customers
- Empathy and respect during product application and consultations
- Strong multitasking, organization, and follow through skills
- Drive to achieve sales goals and interest in networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Willingness to learn from brand partners and company trainings
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