Summary
Provide personalized beauty experiences in a luxury department setting by engaging customers, conducting makeup applications and skincare analyses, and driving sales both in-store and digitally. Support a welcoming team environment while staying current on beauty trends and brand knowledge. Maintain department presentation and book appointments for beauty events and services.
Responsibilities
- Conduct makeup applications and skincare consultations tailored to customer goals
- Recommend products and services from on-trend and luxury beauty brands
- Set and achieve sales goals through in-store and digital selling
- Use selling tools including text and social media to build customer following
- Book appointments and drive sales for in-store beauty events and services
- Manage sales transactions, refunds, and exchanges accurately
- Maintain department organization, cleanliness, and customer-ready presentation
- Collaborate with team members to create an inclusive customer experience
- Participate in trainings to keep product and industry knowledge current
Requirements
- Passion for beauty, makeup application, and skincare
- Strong customer service and communication skills
- Ability to connect with customers and handle concerns with empathy
- Organizational skills and ability to multitask effectively
- Drive to meet sales goals and use networking and technology
- Willingness to work a flexible schedule including evenings and weekends
- Interest in building customer relationships both in-store and digitally
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