Summary
Provide personalized luxury beauty experiences through makeup application, skincare consultation, and product recommendations to drive in-store and digital sales. Engage customers, build loyalty, and support beauty events while maintaining a welcoming and organized department environment.
Responsibilities
- Perform makeup applications and skincare analyses tailored to customer goals
- Recommend products and services from luxury beauty brands to maximize sales
- Book appointments and drive sales for in-store beauty events and services
- Use digital tools including text and social media to sell and build customer following
- Manage sales transactions, refunds, and exchanges accurately
- Maintain department cleanliness and customer readiness
- Collaborate with team members to create an inclusive customer experience
- Stay current on beauty trends and product knowledge through training
Requirements
- Passion for beauty, including makeup application and skincare
- Strong customer service and communication skills
- Ability to connect with customers and handle concerns with empathy
- Organizational skills and ability to multitask with follow through
- Drive to meet sales goals and interest in using networking and technology
- Willingness to work a flexible schedule including evenings and weekends
- Comfort using digital selling tools and social media for customer engagement
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