Summary
Provide personalized luxury beauty experiences through makeup application, skincare analysis and product recommendations while building customer relationships in store and digitally. Drive sales and appointments for beauty services and events while maintaining a welcoming and organized department.
Responsibilities
- Conduct makeup applications and skincare analyses tailored to customer beauty goals
- Recommend products and routines across luxury beauty brands
- Book appointments and drive sales for in-store beauty events and services
- Engage customers to build a following in-store and through digital channels including text and social media
- Set and achieve individual sales goals and use selling tools effectively
- Manage sales transactions including refunds and exchanges
- Maintain department organization and cleanliness to keep customer-ready
- Collaborate with team members to create an inclusive customer environment
Requirements
- Passion for beauty trends, makeup application and skincare
- Strong customer service and ability to connect with customers
- Empathy and respect when providing makeup and skincare services
- Excellent multitasking, organization and follow-through skills
- Drive to meet sales targets and interest in networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Prior beauty or retail sales experience preferred
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