Brand Ambassador

Summary

Part-time Brand Ambassadors deliver a personalized, customer-first shopping experience that drives sales and builds long-term clientele. This entry-level retail role supports store initiatives, leverages digital tools and alternative purchase paths to enhance accessibility, and upholds store and brand standards. Success requires teamwork, adaptability, and a focus on creating an inspiring customer experience.

Responsibilities

• Drive daily, weekly, and monthly sales goals through proactive customer engagement.
• Deliver consistent, personalized customer service and represent store experience expectations.
• Utilize "More Ways to Shop" and store technologies to support alternative purchasing (Gladly, Click to Zoom, JRNI, Ship to Home) and broaden product discovery.
• Participate in team training and support store initiatives and vision.
• Maintain sales floor, stock, dressing room, and overall store standards at all times.
• Engage in networking to build and maintain a clientele and provide feedback to management on opportunities.

Requirements

• Retail or similar high-volume specialty environment experience preferred.
• Strong communication skills and ability to build positive relationships with customers, management, and coworkers.
• Ability to stand, walk, and move on the sales floor for multiple hours; lift up to 30 lbs and perform moderate climbing.
• Ability to operate the register and use store technology effectively.
• Flexible availability including days, evenings, weekends, and occasional travel as required.
• Team-oriented mindset with a commitment to upholding store standards and delivering excellent customer service.