Summary
Provide personalized beauty experiences focused on women's fragrances within the Nordstrom Beauty department. Engage customers in makeup and skincare consultations, drive in-store and digital sales, book appointments for beauty services, and maintain a welcoming and organized department.
Responsibilities
- Conduct makeup applications and skincare analyses to recommend products.
- Engage customers to understand needs and maximize sales of on trend and luxury beauty brands.
- Set and achieve sales goals for in-store and digital selling using tools like text and social media.
- Book appointments and drive sales for in-store beauty events and services.
- Manage sales transactions including refunds and exchanges.
- Open new customer Nordstrom Rewards accounts to build loyalty.
- Collaborate with team members to create an inclusive and welcoming environment.
- Maintain department organization and cleanliness to keep customer ready areas.
- Stay current on beauty trends and product knowledge through trainings.
Requirements
- Passion for beauty trends, makeup application, and skincare.
- Excellent customer connection skills and ability to handle customer concerns.
- Empathy and respect when providing makeup and skincare services.
- Strong multitasking, organization, and follow through abilities.
- Drive to achieve sales goals and interest in using networking and technology.
- Ability to work a flexible schedule including evenings and weekends.
- Physical ability for continuous movement 6-8 hours with bending, reaching, and occasional lifting up to 25 pounds.
- Frequent use of hands for fine manipulation and handling merchandise.
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