Summary
Provide personalized beauty consultations and drive sales for women's fragrances and luxury beauty products while creating a welcoming and inclusive customer experience. Perform makeup applications and skincare analyses, book appointments, and use digital tools to engage customers and build loyalty. Maintain department presentation and stay current on beauty trends and brand knowledge through training.
Responsibilities
- Perform makeup applications and skincare analyses and recommend products based on customer goals
- Engage customers to build relationships and achieve sales goals in-store and digitally
- Book appointments and drive sales for beauty events and services
- Use text and social media tools to support digital selling and customer follow up
- Handle sales transactions including refunds and exchanges and open rewards accounts
- Collaborate with team members to maintain a welcoming and inclusive environment
- Keep the department organized, clean, and customer ready
- Participate in trainings to maintain product and industry knowledge
Requirements
- Passion for beauty trends, makeup application, and skincare
- Excellent ability to connect with customers and handle customer concerns
- Strong multitasking, organization, and follow through skills
- Drive to achieve sales goals and willingness to use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Physical ability to be on your feet and perform bending, reaching, and lifting up to 25 pounds
- Empathy and respect for all customers during beauty services
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