Summary
Beauty Sales employees create personalized beauty experiences by understanding customers' needs and recommending products from beauty and fragrance brands. They build customer relationships and drive sales both in-store and digitally.
Responsibilities
- Conduct makeup applications and skincare analyses, and recommend products aligned with customers' beauty goals.
- Collaborate with team members to create a welcoming, inclusive environment.
- Set and achieve in-store and digital sales goals using selling tools, including text and social media.
- Book appointments, promote sales at events and services, and build customer loyalty.
- Keep the department organized and customer-ready, and stay informed about beauty trends and products through training.
- Manage sales, refunds, and exchanges, and open Nordstrom Rewards accounts.
Requirements
- Passion for customer service, beauty trends, makeup application, and skincare.
- Strong customer connection, communication, multitasking, organization, and follow-through skills.
- Ability to handle customer concerns, contribute to a positive team environment, and work toward sales goals.
- Flexible availability based on business needs, including evenings and weekends.
- Ability to stand and move for 6-8 hours per shift, frequently bend and reach, and lift up to 25 pounds occasionally.
