Boutique Assistant - Madison Ave

As a Boutique Assistant at Madison Ave, you will play a crucial role in ensuring the smooth operation of the boutique by providing exceptional customer service and support. You will work closely with Sales Associates and the Assistant Boutique Manager to deliver an outstanding client experience in a dynamic retail environment.

• Handle daily replenishment of selling floor supplies to ensure smooth operations.
• Participate in set up and breakdowns at opening and closing of the boutique.
• Manage morning jewelry set up and evening jewelry pulling, along with backstock maintenance.
• Accurately backfill POS stations and desks.
• Maintain strong partnership with Management and Boutique Administrators to ensure merchandise is kept in proper condition.
• Greet clients and assist with Reception duties.
• Respect all protocols defined by Management and Corporate regarding the client experience.
• Uphold Van Cleef & Arpels image by maintaining a professional demeanor and following the Service Charter.

• Bachelor’s degree or equivalent preferred.
• 2+ years of experience in a fast-paced luxury environment preferred.
• Strong organizational skills and ability to multitask.
• Proficiency in computer skills and familiarity with SAP software is a plus.
• Excellent communication and verbal abilities.
• Fluency in multiple languages is beneficial.
• Proactive and adaptable individual capable of thriving in a dynamic retail environment.