Boutique Facilitator Host - South Coast Plaza

As a Boutique Facilitator Host at South Coast Plaza, you will play a vital role in providing exceptional service and facilitating the client journey in our boutique. You will be the first point of contact for clients, ensuring a warm welcome and maintaining the flow of traffic to enhance the client experience.

• Warmly greet clients upon arrival and share relevant information regarding health and safety protocols.
• Manage client wait times and appointments using tools and processes.
• Assist clients by answering questions and facilitating a seamless experience.
• Maintain the flow of traffic to ensure adequate service levels.
• Communicate proactively with clients about wait times and in-boutique experiences.

• Minimum 1 year of related experience.
• Ability to thrive in a team environment and work collaboratively.
• Excellent communication skills.
• Understanding of and passion for client experience.
• Flexible schedule with the ability to work late nights, weekends, and some holidays.
• Minimum High School Diploma.
• Able to lift 15 lbs.