SummaryAs a Boutique Manager, you will be responsible for overseeing all aspects of the boutique, including sales generation, store operations, and team and client development. You will lead the leadership team to achieve sales goals and ensure outstanding client service.
Responsibilities- Achieve annual boutique sales goals across all product categories.
- Develop Sales Associates to exceed client development and individual sales goals.
- Ensure outstanding client service at all times.
- Conduct regular management meetings to review performance and develop business strategy.
- Oversee staffing, scheduling, and compliance with payroll budgets.
- Partner with HR for recruitment and hiring of boutique staff.
- Manage payroll, expenses, and headcount to maintain operating budget.
- Coordinate events with Corporate Office to increase boutique traffic and sales.
- Develop product knowledge with Merchants and Training Team.
- Ensure visual merchandising aligns with brand direction.
- Participate in in-store promotions and report on product feedback.
- Lead operational processes to minimize stock loss and enhance customer service.
- Ensure compliance with company policies and standards.
- Review operational reports to ensure adherence to policies and manage profitability.
- Ensure security and safety compliance of physical facilities.
Requirements- 10+ years of boutique management experience.
- Strong understanding of luxury fashion industry and clientele.
- Ability to develop, motivate, and train leadership team and staff.
- Effective delegation and follow-up skills.
- Ability to manage time wisely in a fast-paced environment.
- Strong interpersonal, communication, and organizational skills.
- Full-time availability including nights, weekends, and holidays.
- Ability to travel as needed.
- Proficiency in operating necessary equipment.
- Understanding and application of company policies and procedures.
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