Boutique Manager - Short Hills

As a Boutique Manager at IWC in Short Hills, NJ, you will lead the boutique to achieve business objectives, foster an exceptional service culture, and represent the IWC brand values. You will manage all aspects of the boutique business, including sales, clients, team, KPIs, and operations, while acting as a key brand ambassador.

• Drive performance to consistently achieve sales targets and KPIs, maximizing business profitability.
• Analyze performance to identify business needs and develop action plans.
• Ensure perfect operations and compliance with Group & Brand guidelines.
• Provide an exceptional client experience and foster a client-centric mindset.
• Identify and recruit new talents, and conduct in-store training and coaching.
• Build individual objectives and development plans for team members.

• 5-7 years in retail management industry.
• Strong communication and interpersonal skills.
• Business-driven and analytical mindset.
• Ability to lead and manage a team effectively.
• Strong skills in client experience and satisfaction.