Summary
The Boutique Manager is responsible for all aspects of the boutique including sales generation, store operations, team development, and client experience. This role leads department managers, sales associates, and operations staff to achieve sales goals while maintaining brand standards and operational excellence.
Responsibilities
- Drive achievement of annual boutique sales goals across all product categories
- Lead and develop the leadership team and Sales Associates to optimize client development and individual sales
- Ensure outstanding client service and manage in-store promotions and events
- Oversee staffing, scheduling, payroll compliance, and recruitment with Human Resources
- Manage boutique operating budget including payroll, commercial expenses, and headcount
- Coordinate visual merchandising with Merchants and Training Team to align with brand direction
- Manage operational processes including shipping receiving, inventory, aftersales, and loss prevention
- Review operational reports and paperwork for inventory accuracy and adherence to policies
- Conduct management meetings and emergency procedures with staff
Requirements
- At least 10 years of boutique management experience
- Strong understanding of luxury fashion industry and luxury clientele
- Proven ability to develop, motivate, and train leadership and staff
- Strong interpersonal, communication, organization, and follow through skills
- Ability to delegate, prioritize, and manage time in a fast paced environment
- Willingness to work nights, weekends, and holidays
- Ability to travel as needed
- Proficient in operating necessary store equipment and applying company policies
We have summarized this job description for you, click apply to see more details from the employer.
