SummaryAs a Boutique Operations Associate at Bridgeport Village, you will play a vital role in maintaining the highest standards of service and operational excellence within the boutique. You will be responsible for supporting all areas of the boutique, ensuring a seamless client experience, and acting as an expert on all Standard Operating Procedures, systems, and tools.
Responsibilities- Uphold operational standards and processes to deliver the ultimate CHANEL client experience.
- Act as a resource for the entire Boutique Team by being the expert on all Standard Operating Procedures, Systems, and Tools.
- Deliver exceptional customer service, including welcoming and greeting all clients.
- Support daily operations including opening and closing of registers, handling shipments, and managing stock needs.
- Maintain an organized stock storage system and process received stock accurately.
- Communicate inventory and supply needs to Boutique Director/Assistant Boutique Manager.
- Execute the stock cycle count program and annual physical inventory.
- Uphold an omni-channel mindset to benefit the client experience from in-store to online.
- Co-own brand image, hygiene standards, and visual merchandising requirements.
- Build positive team relationships to inspire trust and teamwork.
Requirements- 3+ years of related experience.
- Ability to move heavy items, including overhead lifting, pulling, and pushing up to 25 lbs.
- Flexible schedule with the ability to work late nights, weekends, and some holidays.
- Experience in the fragrance & beauty industry preferred.
- Excellent communication skills.
- Passion for the House of CHANEL and its offerings.
- Curiosity and desire to learn and grow professionally within CHANEL.
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