Boutique Operations Associate - Woodbury

As a Boutique Operations Associate at Chloé Woodbury Commons, you will play a crucial role in maintaining boutique operations and contributing to the profitability of the boutique. You will be responsible for receiving, handling, and managing inventory of merchandise in a timely and organized manner.

• Ensure permanent accuracy of stock in store and organize weekly/monthly cycle counts.
• Efficiently organize stockroom and on-the-floor stocks, maintaining impeccable state at any time of the day.
• Receive deliveries from central warehouse and control upon reception.
• Manage and follow up on stock transfer between stores or stock sent for commercial activities.
• Organize end of season returns.
• Participate in morning team briefings and share important operational information including daily deliveries and stock updates.
• Support stock requests from team members.
• Share inventory results, consignment issues and all other topics with finance team.
• Communicate with other stores on best practices and issues encountered.
• Translate Chloe attitude of entrepreneurship, togetherness, excellence, creativity and positive impact.
• Follow up and manage all shipping documents/VAT DOCUMENTS.
• Support the manager to formalize and update the operating procedures of the boutique (stocks, cash desk, security).
• Provide administrative support to the team in booking couriers, deliveries, transfers.
• Complete store supply orders.
• Support the manager to ensure perfect compliance with Richemont processes.

• Previous experience in retail sales; jewellery or high-end luxury product sales is preferred.
• Strong understanding of Customer Service needs and customer priorities.
• Ability to establish and maintain effective relationships with customers and gain their trust and respect.
• Excellent interpersonal, communication and computer skills are needed.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.
• Ability to sit down and stand for extended periods of time.
• Ability to lift up to 20lb boxes regularly.
• Reaching to access product stored within cabinets or on shelves.
• Bending to access product stored within cabinets.
• Occasional need to use a ladder to reach product.
• Unpacking and/or lifting of large boxes that contain product.