Summary
The Branch Security Officer provides security and operations support for the store, partnering with senior security and management to deter theft, respond to incidents, maintain security systems, and support opening and closing procedures while delivering excellent customer service.
Responsibilities
- Provide exceptional security and operations support to drive sales and service.
- Partner with Senior Security Officer and management to deter theft and report missing assets.
- Respond to emergency situations and implement incident management procedures.
- Perform daily inspections, equipment and alarm tests, key access controls, and report submissions.
- Carry out opening and closing procedures and support back of house operations.
- Assist with facilities repairs and communicate issues to the store team.
- Act as a brand ambassador during customer interactions to enhance the client experience.
- Support store sales efforts by deepening client relationships and executing store operations.
Requirements
- High school graduate.
- Basic computer skills.
- Ability to work retail store hours including nights, weekends, and holidays.
- Authorization to work in the United States.
- Experience in a retail or security environment preferred.
- One year prior experience in a security related position preferred.
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