SummaryAs a Brand Ambassador for Fine/Fashion Jewelry, you will be the face of the brand, driving sales and providing technical knowledge of the product. You will be responsible for product training and education for other associates, offering product feedback to merchants and vendors, and developing advanced client and business development skills related to sales for the brand.
Responsibilities- Drive sales for the brand in a specific category.
- Develop and execute strategies to drive overall sales for the brand.
- Develop and execute strategies for acquiring new clients and expanding existing client sales to meet or exceed individual sales goals.
- Strategically develop plans in partnership with leadership to support overall Local Business Development Plan.
- Execute category strategies for the brand developed by the Brand Manager or GM.
- Demonstrate expertise in customer base by having knowledge of top customers.
- Coordinate special orders, reserves, and product movement between stores to deliver to customer requests.
- Reinforce shortage awareness and adherence to SOP as it relates to the overall profitability of the area.
- Coordinate department efforts to maximize special events and trunk show focus days.
- Develop partnerships with Fifth Avenue Club consultants and other Store Associates to promote line and increase intersell.
- Educate and train associates on the technical aspects of the products.
- Use the Monthly Recap Form to provide feedback to corporate buying office and vendor regarding specific needs, opportunities, sizing, and customer requests to target future growth.
- Act as a liaison between department and vendor representatives.
- Leverage opportunities to share technical product knowledge to educate the customer on the characteristics of the product.
- Act as a role model for Sales Associates by exhibiting the highest customer service standards.
Requirements- 2+ years of selling experience in a similar product category.
- Training skills and basic math skills to interpret reports and develop selling strategies.
- Excellent selling and client-building skills.
- Ability to inspire others with recommendations and build trust quickly.
- Effective communication skills and ability to drive positive outcomes through objectives and measures.
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