Brand Ambassador - Las Americas

As a Brand Ambassador at Las Americas, you will be the face of Ralph Lauren, providing a personalized and inspiring shopping experience that exceeds customer expectations. You will play a key role in driving sales and maintaining the highest standards of customer service and store presentation.

• Provide excellent customer service with a customer-first mindset.
• Meet or exceed individual sales objectives and KPIs.
• Collaborate with the team to achieve sales plans and uphold brand standards.
• Utilize the Polo Connect program to connect with customers.
• Demonstrate passion and knowledge of fashion and styling.
• Educate customers on programs, initiatives, and offerings.
• Assist in fitting rooms and maintain store standards.
• Support operational activities such as floor sets and replenishment.
• Participate in company trainings and initiatives.
• Provide feedback to management on product and category opportunities.
• Maintain store visual standards and uphold company policies.
• Foster a professional and positive work environment.

• Retail experience in a high-volume or high-profile environment preferred.
• Effective communication skills with customers and store personnel.
• Ability to maneuver around the sales floor and perform physical tasks.
• Operate the register and stand for multiple hours.
• Flexible schedule including day, evening, weekends, and overnight shifts.
• Build and maintain positive relationships with customers and colleagues.