Summary
Full-Time Brand Ambassador focused on delivering a personalized and inspiring retail experience that exceeds customer expectations, supports store initiatives, and represents brand values. The role emphasizes teamwork, inclusivity, client engagement, and developing skills for future leadership opportunities.
Responsibilities
- Deliver sales and profit performance using key tools and resources to drive selling
- Support store execution of company initiatives and maintain store standards
- Participate in team training and provide feedback to management
- Engage clients through creative outreach and support community initiatives
- Champion brand values and provide a consistent customer experience
- Support alternative purchasing processes such as Gladly, Click to Zoom, JRNI, and Ship to Home
- Broaden product discovery through QR codes, digital catalogs, and virtual stores
- Maintain productivity through effective store execution and merchandising
- Uphold company policies and procedures
Requirements
- Retail or similar industry experience in a high-volume or specialty environment preferred
- Ability to communicate effectively with customers and store personnel
- Ability to operate register, stand, walk, and move for multiple hours
- Ability to lift up to 30 lbs and maneuver around sales floor and stock areas
- Flexible availability including days, evenings, weekends, and occasional travel
- Proven track record building and maintaining positive working relationships
- Planning, prioritization, and time management skills
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