Summary
Full-Time Brand Ambassador focused on delivering a personalized and inspiring retail experience that exceeds customer expectations. The role supports store initiatives, training, and community engagement while promoting brand values and alternative shopping technologies.
Responsibilities
- Deliver sales and profit performance using available tools and resources
- Support execution of company and store initiatives
- Participate in and support team training to achieve business results
- Engage clients through outreach and creative engagement strategies
- Provide consistent customer experiences aligned to brand expectations
- Support alternative purchasing processes such as Gladly, Click to Zoom, JRNI, and Ship to Home
- Maintain sales floor and store standards and uphold company policies
- Provide feedback to management on successes, opportunities, and category needs
- Assist in networking and talent sourcing
Requirements
- Retail or similar industry experience preferred in a high-volume or specialty environment
- Effective communication skills with customers and store personnel
- Ability to operate register, stand, move, and walk for extended periods
- Ability to lift up to 30 lbs and maneuver around sales floor and stock areas
- Flexible availability including days, evenings, weekends, and possible travel
- Proven ability to build and maintain positive working relationships
- Planning and prioritization and time management skills
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