Outlet Sales Associate

Summary

Outlet Sales Associate responsible for delivering exceptional customer experiences in an outlet retail environment by engaging customers, promoting products, and supporting store appearance and sales goals. This role requires product knowledge, strong communication, and a brand-reflective presence. The associate will process transactions accurately and collaborate with the team to meet performance targets.

Responsibilities

• Represent the brand through professional communication and a brand-reflective presence
• Engage and educate customers on products, features, and craftsmanship
• Develop and maintain expert knowledge of the assortment, services, and policies
• Ensure merchandise presentation and store appearance reflect the aesthetic
• Accurately and efficiently process sales transactions
• Drive sales performance and contribute to team goals
• Partner with team members across the store to support customer needs

Requirements

• 1+ years of retail experience, preferably in home furnishings
• Proven success in exceeding sales objectives through relationship-driven selling
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications
• Ability to lift and move items up to 50 lbs using appropriate equipment
• Capacity to maneuver throughout the sales floor and stockroom and perform physical tasks such as standing, stooping, and climbing