Summary
Full-Time Brand Ambassadors provide a personalized and inspiring shopping experience that exceeds customer expectations, support store initiatives, and act as an entry point for future leadership roles. They promote brand standards, engage clients through various channels, and help execute in-store and digital selling strategies.
Responsibilities
- Deliver sales and profit performance using key tools and resources
- Support execution of company initiatives and store standards
- Participate in and support team training to drive business results
- Engage clients through outreach, networking, and community initiatives
- Support alternative purchasing processes such as Gladly, Click to Zoom, JRNI, and Ship to Home
- Broaden product discovery using QR codes, digital catalogs, and virtual stores
- Provide ongoing feedback to management on successes and opportunities
- Maintain exceptional productivity and uphold company policies
Requirements
- Retail or similar industry experience in a high-volume specialty environment preferred
- Effective communication skills with customers and store personnel
- Ability to operate register and be on feet for extended periods
- Ability to lift up to 30 lbs and maneuver around sales floor and stock areas
- Willingness to work a flexible schedule including days, evenings, weekends and potential travel
- Proven track record of building and maintaining positive customer and coworker relationships
- Planning and time management skills
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