Brand Ambassador

As a Brand Ambassador at Ralph Lauren in Orlando, you will be passionate about providing a personalized and inspiring shopping experience that exceeds customer expectations. You will be a team player with a customer-first mindset, contributing to the achievement of sales goals and upholding the brand's standards of excellence.

• Provide excellent customer service with a customer-first mindset.
• Meet or exceed individual sales objectives and utilize key tools and resources to drive performance.
• Collaborate with the team to achieve monthly, quarterly, and annual sales plans.
• Connect with customers using the Polo Connect program.
• Demonstrate passion and knowledge of fashion and styling.
• Educate customers on all programs, initiatives, resources, and offerings.
• Assist with sizing and maintain store standards in fitting rooms.
• Maintain store standards, policies, and processes on the sales floor and back of house.
• Support operational activities such as floor sets and replenishment.
• Participate in company trainings and initiatives.
• Balance tasks while prioritizing the customer experience.
• Provide feedback to management on product and category opportunities.
• Maintain store visual standards using company guidelines.
• Support a professional and positive work environment.

• Retail experience or similar industry experience preferred.
• Effective communication skills with customers and store personnel.
• Ability to maneuver around the sales floor and perform physical tasks.
• Ability to operate the register and work flexible schedules.
• Ability to build and maintain positive relationships with customers and colleagues.