SummaryAs a Brand Ambassador at Ralph Lauren in Thornton, you will be passionate about providing a personalized and inspiring shopping experience that exceeds customer expectations. You will be a team player with a customer-first mindset, curious, resourceful, and inclusive, serving as the entry point for future leadership roles within the company.
Responsibilities- Provide excellent customer service with a customer-first mindset.
- Meet or exceed individual sales objectives and utilize key tools to drive performance.
- Collaborate with the team to achieve sales plans and uphold brand standards.
- Connect with customers using the Polo Connect program.
- Demonstrate passion and knowledge of fashion and styling.
- Educate customers on programs, initiatives, and offerings.
- Assist with sizing and maintain store standards in fitting rooms.
- Maintain store standards, policies, and processes on the sales floor and back of house.
- Support operational activities such as floor sets and replenishment.
- Participate in company trainings and initiatives.
- Balance tasks while prioritizing the customer experience.
- Provide feedback to management on product and category opportunities.
- Maintain store visual standards using company guidelines.
- Support a professional and positive work environment and uphold company policies.
Requirements- Retail experience or similar industry experience preferred.
- Effective communication skills with customers and store personnel.
- Ability to maneuver around the sales floor and perform physical tasks.
- Ability to operate the register and work flexible schedules.
- Ability to build and maintain positive relationships with customers and colleagues.
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