SummaryAs a Sales Ambassador at Ralph Lauren in Thornton, you will curate exceptional lifestyle experiences for clients, infusing every interaction with sophisticated style and nurturing lasting personal connections. Driven by an entrepreneurial spirit, you will leverage your expertise to exceed goals and broaden client appreciation for the refined Ralph Lauren lifestyle.
Responsibilities- Deliver exceptional customer service by understanding customer needs and offering personalized styling recommendations.
- Strategize personal business growth to boost productivity through comprehensive wardrobing and leveraging digital tools.
- Drive sales achievement by supporting team goals and upholding brand standards.
- Provide guidance to Brand Ambassadors to enhance customer-centric behaviors.
- Develop genuine connections with customers and align product recommendations with their preferences.
- Meet or exceed individual Key Performance Indicators and utilize tools to drive performance.
- Adapt and showcase products based on customer needs, whether remote or in-person.
- Utilize CRM tools to capture meaningful customer data for clienteling.
- Participate in store initiatives and community outreach.
- Maintain store visual standards and support a positive work environment.
- Engage in team training and company initiatives to execute business results.
- Support the store in finding top talent through networking and sourcing.
Requirements- Sales experience in a high-volume or high-profile specialty environment preferred.
- Effective communication skills with customers and store personnel.
- Ability to maneuver around the sales floor and work with chemicals.
- Ability to lift and climb up to 30 lbs.
- Ability to operate the register and work flexible schedules, including evenings and weekends.
- Experience selling to customers using digital tools preferred.
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