Brand Steward

Under the direction of the Visual Manager, the Brand Steward Associate (BSA), serves as the ambassador of store presentation standards. You must be client focused and take initiative to resolve problems, take initiative to seek out responsibilities and follow through on all projects and tasks.

• Serve as an Ambassador of store standards; including merchandise on the sales floor, specific Brand requirements, and SFA Company expectations.
• Support and follow-through on projects, such as but not limited to, large scale relayering throughout the store.
• Work on the selling floor all day personally maintaining merchandising standards throughout all departments but focus on key areas that require continual attention (E.g. Shoes, Handbags, and Men's Advanced Designer, Sale).
• Support closing routine; using the “close to open” philosophy.
• Foster relationships with Style Advisors to partner in floor presentation and maintenance.
• Have a schedule that mirrors Style Advisors in order to be present when the merchandise standards are at the most risk.
• Act as a liaison between operations and selling teams to ensure our clients have an elevated shopping experience.
• Inspire others with their recommendations, jumps in to complete tasks, builds trust quickly and can gain cooperation with little disruption.
• Support with fellow Brand Steward Associate trainings.
• Always portrays a professional and polished demeanor demonstrating confidence and a positive attitude.
• Ad hoc responsibilities as needed.

• 1-2 years relevant experience working in retail or other fast paced environments.
• Up to date with the latest trends and Company’s presentation standards.
• Strong understanding of Company brand.
• Scheduled working hours will consist of opening, late day, holiday, and weekend shifts. Must have availability to be flexible and work within these parameters.
• Has the ability to interact professionally and respectfully with people.