Founded in 1978
CRM Manager
Full time
Contemporary Fashion, Contemporary Mensw...
New York, NY
Client Development
Hybrid
Manager
$95,000 - $100,000 annually
Founded in 1978
CRM Manager
Full time
Contemporary Fashion, Contemporary Menswear
New York, NY
Client Development
Hybrid
Manager
$95,000 - $100,000 annually
Application Type
Marketplace (external)
As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the employer to apply directly.
Job Description
We are seeking a skilled and passionate CRM Manager to join our team in New York. The successful candidate will be responsible for local adaptation and implementation of Diesel Global CRM Strategy to the North America Region, focusing on elevating customer experience and maximizing engagement, acquisition, retention, and customer lifetime value.
Responsibilities- Develop, localize, and deliver the Global CRM & Customer Omnichannel Experience Strategy at the North America level.
- Collaborate with HQ global CRM and client experience team to exploit CRM potential at the regional level.
- Define an effective local digital campaigns calendar to maximize conversion & retention.
- Bring to life the 1to1 clienteling global strategy in North America.
- Supervise and develop the Diesel Loyalty Strategy and Program for North America.
- Help the global client service team find the best solutions for specific customer needs.
- Bachelor's degree in Business Administration, Retail Management, Statistics, or related field; MBA or advanced degree a plus.
- 5+ years of experience in CRM, with a proven track record of success in a global or multi-national environment.
- Solid understanding of NAM fashion retail industry trends, best practices, and emerging technologies.
- Strong leadership skills with the ability to inspire and motivate teams.
- Exceptional communication, negotiation, and relationship-building skills.
- Proficient in using main CRM tools, MS Office is a must.
- Travel may be required as needed to support Retail stores.
We have summarized this job description for you, click apply to see more details from the employer.
Company Intro
For the past 40 years, Diesel has been a leading pioneer in denim and casual fashion, moving outside and ahead of trends in its industry, spearheading the world of premium casualwear, and becoming a true alternative to traditional luxury.
Diesel stands for passion, individuality and self-expression.
Throughout the years, Diesel has perfected the art of next-level denim with products master-crafted by denim experts, who excel in design, construction and treatments, with an eye for experimentation.
Today, Diesel applies its expertise and profound love for research to many different categories, creating a real lifestyle offer. The range of complementary items includes kid’s apparel, fragrances, watches and jewelry, eyewear, furniture, in partnership with leading licensing players.
Similar Jobs
9 jobs live
Assistant Manager of Personal Shopping
Client Development Manager
Sr Manager Clienteling
Client Development Manager
Senior Manager CRM and Client Development
Be the First to Know About Top Luxury Jobs
Sign up now to receive curated job alerts from the luxury industry directly to your inbox. Stay ahead of the competition and find your perfect career match.
