Client Advisor - Wynn

As a Client Advisor at Fendi located in Wynn, Las Vegas, you will be responsible for delivering exceptional customer service and surpassing sales targets. By cultivating meaningful relationships with clients, you will tailor their in-store experience to enhance their perception of Fendi, fostering long-lasting connections through our clienteling tools and systems.

• Achieve all Client Advisor critical metrics and CRM requirements.
• Meet or exceed store, category, and individual sales goals.
• Follow all store guidelines and maintain client books.
• Assist with special requests, including repairs, special orders, and returns.
• Participate in stocking/restocking of the store and maintain visual standards.
• Use POS system accurately and update customer database.
• Acquire product knowledge and keep up to date with company news.
• Maintain professional appearance and adhere to dress code.
• Open/close the store as needed and participate in team meetings.
• Adhere to loss prevention standards and health and safety guidelines.

• Minimum 3 years of experience, luxury retail preferred.
• Strong drive for results and goal-oriented mindset.
• Excellent communication skills, both verbal and written.
• Proficiency in using POS system and inventory management functions.
• RTW experience preferred and foreign language skills are a plus.
• Ability to work collaboratively in a team environment.
• Ability to lift boxes up to 10lbs.
• Minimum High School Diploma and strong digital literacy required.
• Flexible availability, including nights, weekends, and holidays.