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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Client Advisor - Aventura Mall
Fendi
Fendi

Founded in 1925

Client Advisor - Aventura Mall

Type
Full time
Industry
Luxury Fashion
Location
Aventura, FL
Category
Retail Sales
Remote
Not Remote
Seniority
Associate

Jobs inner cover
Jobs inner cover

Summary

Fendi

Founded in 1925

Client Advisor - Aventura Mall

Type
Full time
Industry
Luxury Fashion
Location
Aventura, FL
Category
Retail Sales
Remote
Not Remote
Seniority
Associate

Application Type

Marketplace (external)

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the employer to apply directly.

Job Description

Summary

As a Client Advisor at Fendi Aventura Mall, you will be accountable for providing outstanding customer service and exceeding assigned sales goals. By building meaningful relationships with your clients, you will tailor their experience within our store to elevate their impression of Fendi and build long-lasting relationships.

Responsibilities
  • Achieve all Client Advisor critical metrics and CRM requirements.
  • Meet or exceed store, category, and individual sales goals.
  • Follow all store guidelines and adhere to store policies and procedures.
  • Build and maintain client books and follow through with client concerns and inquiries.
  • Assist with special requests, including repairs, special orders, and returns.
  • Participate in stocking/restocking of the store and maintain visual standards.
  • Use POS system and other software accurately, updating customer database.
  • Acquire product knowledge and keep up to date with company news and competition.
  • Maintain a professional appearance and follow Fendi dress code and grooming standards.
  • Perform regular store maintenance functions and assist in opening/closing the store.
  • Participate in the training of new Client Advisors and prepare for monthly team meetings.
  • Adhere to loss prevention standards and follow health and safety guidelines.
Requirements
  • Minimum 3 years of experience, luxury retail preferred.
  • Strong drive for results and goal-oriented.
  • Excellent communication skills, both verbal and written.
  • Ability to use POS system and inventory management functions.
  • RTW experience preferred and foreign language skills are a plus.
  • Ability to work in a collaborative team environment.
  • Ability to lift boxes up to 10lbs.
  • Minimum High School Diploma required.
  • Organizational skills and strong digital literacy required.
  • Must have flexible availability, including nights, weekends, and holidays.

We have summarized this job description for you, click apply to see more details from the employer.

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